• Товары надёжно упакованы
• Была возможность проверить товар
• Пункт выдачи легко найти
• Было просто забрать заказ
• Заказ был в пункте выдачи в назначенный день
• Товары надёжно упакованы
• Была возможность проверить товар
• Пункт выдачи легко найти
• Было просто забрать заказ
• Заказ был в пункте выдачи в назначенный день
Компания нецелена только на продажу, а не поддержание репутации или интересы клиента. У меня с ними возникла немного двоякая ситуация. В 2018г мне подарили камин тарнавва уника 18квт, но сложилось так, что до монтажа дошел только полгода назад. При установке камина на основание выяснилось, что оно от меньшей модели.. позвонил в магазин, предложил доплату(в большую сторону, чем разница в цене), на что мне ответили, что времени прошло много, покупайте новое. Вот и вопрос- кладовщик слепой работает или покупатель должен сам все размеры и модели знать? Согласен, что время прошло, но и я не предлагал просто поменять, а собирался компенсировать разницу в бОльшую для магазина сторону. В общем охоту работать с ними отбили. Рекомендовать не буду никому.
1. Есть всё, абсолютно!
2. Грамотные менеджеры, все рассказали, помогли с выбором, потому что глаза разбежались и самим было выбрать очень сложно. Но мне очень терпеливо и понятно объяснили что к чему, а я клиент нудный и ничего в этом не понимаю, но ребята справились, и помогли мне выбрать самую лучшую печку! =)
3. Быстро оформили-привезли, все упаковано, новенькое, красивое!
Недостатки:
Нет!
Комментарий:
В семье случилось горе! Наша печь совсем прогорела, остались без бани, нужна новая, но и я, и муж, в этом деле полный ноль! Но нам повезло! Родители себе недавно обновили баньку и покупали печку в Про-камины, конечно мы сразу пошли смотреть этот магазин, так сказать - проверено батей =)) Все удобно, понятно, но таааак много, что без менеджеров было не справиться. Об этом выше уже писала. Так вот - подобрали самый-самый идеальный для нас вариант. По деньгам (очень выгодно), по характеристикам, по дизайну конечно (ну а как же - баня должна быть красивой и жаркой!!). В общем хочу сказать команде Про-камины огромное спасибо от всей нашей семьи!!! Уже опробовали обновленную баню с новой печью - это фантастика!!!
6 лет назад, Санкт-Петербург
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